Rent payments are due on the first day of each month and are considered late on the second. Rent can be paid in the form of a personal check, cashier’s check, or money order. We are not set up to accept credit or debit cards at this time. WE DO NOT ACCEPT CASH PAYMENTS AT ANY TIME, NO EXCEPTIONS.
You may choose to drop off your rent of at our office either in the drop box or bring it into the office if you desire a receipt. You can also mail your rent to our office at:
Louisville KY 40205
Some residents set up an automatic bill pay through their bank so that the bank does the remembering and the delivery for them. You choose whatever method works for you.
If the emergency is life threatening, dial 911.
If this is a nuisance issue, such as noise, please call the police non-emergency number.
is classified as a maintenance emergency?
Things such as: Heat or air conditioning out, gas odor, being locked out, water leaks, clogged toilet or windows or locks being broken. Emergency maintenance requests may be made by calling the Bass Properties Emergency Maintenance Line: 502-456-6000, extension 1.
maintenance is a resident responsible for?
The resident is required to keep the property in neat and clean condition and to perform minor repairs per the terms of the lease.
General Maintenance Requests
Maintenance requests may be made by calling the Bass Properties Maintenance Line at 502-456-6000, extension 9 or filling out maintenance request form.